About Us

Our Story

Radical Transparency - where we are headed

Movement

Sustainability

Giving Back

Our People
Your Order

Order Status

Free Shipping

Free 45 Day Returns

Shipping and returns Outside of the USA

Packaging
Services

Free Temporary Setting Option

Our Pick Up Location

Free 60 Day Resizing

Request a Free Ring sizer

Custom Jewelry

Engraving Services

Diamond Laser Inscriptions

Jewelry Recycling
Financing and Insurance

Payment Options

Layaway Options

Jewelry Insurance through Jewelers Mutual
True Sanity Policies

Policies

Return Policy

Shipping Policy

Ethical Sourcing

Conflict Free Diamonds

Free Lifetime Diamond Upgrade

Free Lifetime Warranty

Privacy Policy

Accessibility

Terms and Conditions
My Account
Gift Cards
Contact us
FAQ
Accessibility
Site Map

30-Day Money Back Guarantee

30-Day Money Back Guarantee: Our Promise to You

At TrueSanity, we understand that purchasing jewelry online can sometimes be a daunting experience. That's why we're proud to offer you our 30-Day Money Back Guarantee, ensuring your complete satisfaction with every purchase.

How It Works:

  1. Shop with Confidence: Browse through our exquisite collection of handcrafted jewelry pieces, meticulously curated to meet your discerning taste. Select the perfect piece that speaks to your style and personality.

  2. Receive Your Order: Once you've made your selection, sit back and relax as we prepare your order with utmost care and attention to detail. Your jewelry will be shipped directly to your doorstep, ready to adorn you with elegance and grace.

  3. Experience the Quality: From the moment you unwrap your package, we want you to be dazzled by the quality and craftsmanship of your new jewelry. Admire the intricate details, feel the luxurious textures, and revel in the beauty that radiates from every piece.

  4. Your Satisfaction Guaranteed: We stand behind the quality of our jewelry and your satisfaction is our top priority. If for any reason you're not completely satisfied with your purchase within 30 days of delivery, simply contact our friendly customer service team.

  5. Hassle-Free Returns: Returning your jewelry is easy and hassle-free. We'll provide you with a prepaid return shipping label, so you can send back your item at no additional cost. Once we receive your return, we'll process your refund promptly.

Why Choose Us:

  • Quality Assurance: Each piece of jewelry is crafted with precision and care, using only the finest materials and gemstones.

  • Exceptional Customer Service: Our dedicated team is here to assist you every step of the way, ensuring a seamless shopping experience from start to finish.

  • Peace of Mind: With our 30-Day Money Back Guarantee, you can shop with confidence, knowing that your satisfaction is guaranteed.

Shop with Confidence Today:

Discover the perfect piece of jewelry that reflects your unique style and personality. With our 30-Day Money Back Guarantee, there's no reason to hesitate. Explore our collection today and experience the difference at TrueSanity.