Need help right now?
Call us and we will walk you through any piece, read out every cost, and place the order with you.
01Our standard
A radically transparent brand should be readable by everyone. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across truesanity.com, and we check new pages against them before they go live.
02What we have built in
- Menus, search and the cart can be used with a keyboard alone.
- Form fields have labels, and errors are announced to screen readers.
- Product images have written descriptions.
- Text keeps strong contrast against its background.
- Motion slows down or stops when your device asks for reduced motion.
- Pages can be zoomed to 200% without losing content.
03Where we are still working
Some older pages and the ring builder are being rebuilt, and a few tools come from partners, such as reviews and checkout, that we do not fully control. If anything gets in your way, tell us and we will help you finish your order by phone or email.
04Report a barrier
Tell us which page you were on and what happened. We read every report and reply by email.